Terms of service

Welcome to carreblancx.shop.

These Terms of Service govern access to and use of carreblancx.shop, including browsing the website, purchasing products and using services or functionality made available through the store.

Throughout these Terms, the expressions “we,” “us” and “our” refer to carreblancx.shop.

The expressions “you” and “your” refer to the individual accessing or using the website or purchasing products through it.

By accessing our website or completing an order, you agree to these Terms of Service to the extent permitted by applicable law.

If you do not agree to these Terms, you should not use the website.

Nothing in these Terms excludes or limits mandatory consumer rights that cannot legally be excluded.

1. Eligibility

By placing an order, you represent that you have legal capacity to enter into the transaction or are otherwise authorized to do so under applicable law.

You must provide accurate information when completing an order.

You may not use the website for unlawful, fraudulent or abusive purposes.

2. Ecommerce Platform

carreblancx.shop uses Shopify technology to provide ecommerce functionality.

Shopify provides the commerce infrastructure supporting features such as the online storefront, checkout and related functionality.

The contract concerning merchandise purchased directly from carreblancx.shop is between the customer and the merchant operating carreblancx.shop, not Shopify, except where a separate Shopify service expressly states otherwise.

Shopify confirms that merchants are responsible for their store, products, transactions, refunds, returns and compliance with applicable markets and laws.

3. Product Information

We make reasonable efforts to display product information accurately.

Product information may include:

• Photographs;
• Descriptions;
• Colours;
• Materials;
• Dimensions;
• Sizes;
• Specifications;
• Features; and
• Other relevant information.

Minor variations may occur due to screen settings, manufacturing processes, photography, production batches, materials or reasonable supplier modifications.

Where a product received is materially different from its description or is defective, mandatory consumer rights remain unaffected.

4. Product Availability

All orders are subject to product availability.

Products may:

• Sell out;
• Become temporarily unavailable;
• Be discontinued;
• Be replaced; or
• Become unavailable after an order is submitted.

If we cannot fulfil all or part of an order, we may cancel the unavailable portion and provide an appropriate refund for amounts already paid.

5. Prices

Prices are displayed through the website and checkout.

Applicable taxes and other amounts will be presented where required.

Customers are responsible for reviewing the total displayed at checkout before completing an order.

We may change prices prospectively.

A price change does not ordinarily affect an order already validly accepted and paid, subject to errors and applicable law.

6. Pricing Errors

Despite reasonable efforts, errors may occasionally occur.

If an obvious pricing, technical or product-information error is identified, we may contact the customer before fulfilment.

Where permitted by law, we may offer the customer the opportunity to:

• Confirm the order at the correct price; or
• Cancel the affected item for a refund.

We will not knowingly rely on an error clause to engage in deceptive pricing practices.

7. Orders

Submitting an order represents an offer to purchase the selected products.

Orders may be subject to:

• Payment authorization;
• Fraud screening;
• Inventory verification;
• Address verification; and
• Other reasonable transaction checks.

An automated order acknowledgment does not necessarily mean that all fulfilment checks have been completed.

8. Order Refusal or Cancellation

Where legally permitted, we may decline or cancel an order for legitimate reasons including:

• Product unavailability;
• Payment failure;
• Suspected fraud;
• Incorrect pricing caused by an obvious technical error;
• Shipping restrictions;
• Duplicate orders caused by a technical malfunction; or
• Inability to fulfil the transaction lawfully.

Where we cancel a paid order, we will issue an appropriate refund for the cancelled amount.

9. Payment

Customers must use an accepted payment method displayed at checkout.

By submitting payment information, the customer represents that they are authorized to use the selected payment method.

Payment transactions may be processed through Shopify or third-party payment providers.

Payment providers may apply their own terms.

10. Fraud Prevention

We may use reasonable verification and fraud-prevention procedures.

Where a transaction appears suspicious, we may request reasonable information necessary to verify the order.

We will not require customers to transmit complete payment-card credentials through ordinary email.

11. Shipping

All eligible orders receive:

Free Standard Shipping

Our estimated standard delivery timeframe is:

15–20 calendar days.

Delivery estimates are subject to the Shipping Policy and circumstances outside our reasonable control.

12. Delivery Address

Customers are responsible for reviewing the shipping address before completing checkout.

If an address error is discovered, customers should contact:

info@carreblancx.shop

as soon as possible.

We cannot guarantee that an address can be changed after fulfilment has begun.

13. Delivery Delays

Delivery may occasionally be affected by:

• Carrier delays;
• Severe weather;
• Public holidays;
• Transportation disruptions;
• Customs processing where applicable;
• Labour disruptions;
• Natural disasters;
• Remote-area delivery limitations;
• Security events; or
• Other circumstances outside our reasonable control.

We will not interpret this provision to remove statutory remedies relating to non-delivery or excessive delay.

14. Risk, Lost Parcels and Delivery Problems

If an order does not arrive, customers should contact:

info@carreblancx.shop

We may review tracking and carrier information before providing an appropriate resolution.

Nothing in these Terms transfers delivery risk to a consumer earlier than applicable law permits.

15. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Our voluntary policy provides a general 30-day return-request period for eligible products.

Mandatory rights relating to defective, damaged, misdescribed or otherwise non-conforming goods remain unaffected.

16. Order Cancellation

Customers should contact us promptly if they wish to cancel an order.

If fulfilment has already started or shipment has occurred, the customer may need to follow the return procedure.

Any statutory cancellation rights available under applicable law remain unaffected.

17. Promotions

Promotional offers may be subject to specific conditions.

Unless otherwise stated:

• Discounts may apply only to selected products;
• Promotions may have expiration dates;
• Promotional codes may not be combined;
• Certain products may be excluded; and
• Promotions have no cash value except where required by law.

We may cancel fraudulent or improperly obtained promotional benefits where legally permitted.

18. Gift Cards and Store Credits

If gift cards or store credits are offered, additional conditions displayed with those products or credits may apply.

Mandatory rules concerning expiry dates, fees and consumer rights will apply where relevant.

19. Customer Accounts

Where customer accounts are available, customers are responsible for maintaining the confidentiality of their credentials.

You should notify us if you reasonably believe your account has been accessed without authorization.

We may take reasonable action to protect affected accounts.

20. Acceptable Use

You must not use carreblancx.shop:

• For unlawful activity;
• To commit fraud;
• To interfere with website security;
• To transmit malicious software;
• To attempt unauthorized access;
• To scrape or harvest information unlawfully;
• To impersonate another person;
• To misuse payment systems; or
• To infringe intellectual-property or privacy rights.

21. Intellectual Property

Unless otherwise stated, website content including text, layout, branding, graphics and other original material may be protected by applicable intellectual-property laws.

Use of the website does not transfer ownership of intellectual-property rights to users.

Customers may use website content for ordinary personal shopping purposes.

Unauthorized commercial copying, reproduction or exploitation may be prohibited.

22. Product Reviews and User Content

If customers submit reviews, comments, photographs or other content, they must have the right to submit that material.

Customers must not submit unlawful, defamatory, fraudulent, infringing or malicious content.

Where permitted by law and relevant functionality, we may moderate content to protect customers, third parties and website integrity.

23. Third-Party Services

Certain features may rely on independent service providers such as:

• Payment processors;
• Shipping carriers;
• Analytics providers;
• Marketing providers; and
• Ecommerce applications.

Third-party services may be subject to separate terms and privacy policies.

24. Third-Party Links

carreblancx.shop may contain links to external websites.

External websites are controlled by their respective operators.

We are not responsible for independent third-party content, security or practices merely because a link appears on our website.

25. Privacy

Use of personal information is governed by our Privacy Policy.

Customers should review the Privacy Policy before placing an order.

26. Electronic Communications

When customers place an order or contact us electronically, we may communicate electronically regarding:

• Orders;
• Payments;
• Shipping;
• Returns;
• Account security;
• Customer support; and
• Other transactional matters.

Marketing communications will be handled in accordance with applicable consent and unsubscribe requirements.

27. Disclaimer Regarding Website Availability

We attempt to maintain a reliable website but cannot guarantee uninterrupted availability.

Temporary interruptions may occur because of:

• Maintenance;
• Software updates;
• Network failures;
• Security issues;
• Hosting disruptions; or
• Circumstances beyond reasonable control.

28. Consumer Guarantees

Nothing in these Terms excludes a statutory guarantee or remedy that cannot lawfully be excluded.

Where applicable law provides customers with protections concerning product quality, conformity, description, durability or delivery, those protections will prevail over inconsistent provisions in these Terms.

29. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental or consequential losses arising solely from circumstances outside our reasonable control.

However, nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, nothing limits mandatory rights relating to consumer protection, fraud, intentional misconduct or other liability that cannot legally be excluded.

30. Indemnification

To the extent permitted by law, a user who unlawfully misuses the website may be responsible for losses directly resulting from that unlawful misuse.

This section does not impose liability on consumers beyond what applicable law permits.

31. Force Majeure

Where circumstances genuinely outside our reasonable control materially prevent or delay performance, obligations may be delayed for the duration reasonably necessary to address those circumstances.

Examples may include:

• Natural disasters;
• Severe weather;
• War;
• Civil disturbance;
• Government restrictions;
• Major transportation disruptions;
• Widespread network failures; or
• Significant labour disruptions.

Mandatory consumer rights remain unaffected.

32. Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

The affected provision will be interpreted or limited only to the extent necessary under applicable law.

33. No Waiver

Failure to immediately enforce a provision does not automatically waive the right to enforce it later where permitted by law.

34. Governing Law

These Terms are governed by applicable Canadian law and other law properly applicable to the transaction.

Nothing in these Terms deprives a consumer of mandatory protections available under the law of the province or territory that legally applies to them.

35. Disputes

Customers are encouraged to contact us first so that we can attempt to resolve concerns efficiently.

Contact:

info@carreblancx.shop

Nothing in these Terms prevents a customer from exercising legal rights or using courts, regulators or consumer-protection processes available under applicable law.

36. Changes to These Terms

We may update these Terms prospectively where reasonably necessary.

Changes may reflect:

• Legal developments;
• Operational changes;
• Website functionality;
• Security requirements; or
• Business practices.

The latest version will be published on carreblancx.shop with an updated revision date.

37. Contact Information

Questions regarding these Terms may be sent to:

carreblancx.shop
Email: info@carreblancx.shop